OTA Provisioning- Device Management


The offer of the Mobile Device Management Platform refers to

1. Use your strong label for the realisation of mobile offers
2. Central device management in business use

You have a strong brand and want to establish mobile offers with it? The challenge therein is to offer your customers from the beginning a high-grade service in this new market so the branding comes to the fore. The devices of each end customer are manifold and so are the different configurations that need to be taken to guarantee a frictionless application and a high level of service.

A central configuration management gets more and more important in many companies in modern times. Do companies use VoIP for example, to make phone calls inside a building, it must be assured that the configuration of all mobile devices is able to do so. This can be complex and cost-intensive and burdens your administration with additional routine jobs.

M-Way Solutions GmbH offers a technological and economical leading solution for the provision of device configurations for mobile devices based on the Over-The-Air (OTA) Mechanism.


Benefits

With the Mobile Device Management Platform you save your customers the complex and cost-intensive input of configuration parameters for the access to their mobile services. Independently whether the accesses are for WAP-, SMS-, MMS-, Streaming- Voice over IP- or Email- Gateways, the customer or employee gets the net- and device-specific adjustments simply by SMS on the mobile device. So you assure the immediate availability of your net services without interaction of the users and without effect of adjustments that were already made.


Which advantages arise for your company?

• Correct and complete initial configuration of the device
• Fast and simple handling for the end customer
• Avoidance of requests for support
• Prevent of the damage of your brand and your reputation
• Clueless integration in your infrastructure
• Reduction of support costs

Functionality

The customer chooses on your web site type of device, mobile network, the service that needs to be configured and names his mobile phone number.

The data get passed to the MDM-Platform. The platform requests from the device database, due to the device and to the net specific adjustments being stored here, the correct configuration and sends to the end customer via powerful connections the configuration adequate for his mobile device. The customer accepts the storage of this configuration message and your net services are available for your customers or your employees immediately.

Naturally there are several possibilities for the protection against abusive configuration messages by adequate authentication mechanisms.




Features (extraction)

• Automatic configuration of several hundreds of mobile devices based on the large device database (ca. 3.800 devices)
• Bulk-Modus allows a reliable and cost effective delivery of one configuration to all or to a predefined group of users
• Net specific configuration parameters
• Give your enterprise customers the possibility to integrate additional company specific configuration parameters by using the Self-Service Portal
• Supports multitude of configuration adjustments Over-The-Air, such as WAP, MMS, Internet, Push-To-Talk, Presence Services, Voice Over IP (VoIP), SyncML, Bookmarks, Streaming and WLAN- Parameters
• Definition of Web/WAP-Landing Pages for a central authentification
• High scalable and cluster ready solution
• The platform can be licensed or provides as ASP-solution
• Wide Reporting & Tracking
• Web-based interface for support and monitoring of target nets and device database
• Can be integrated in management solutions such as IBM Tivoli, HP OpenView or Nagios
• Optional with 24x7 Service